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Published by: Ivona Nastova

 You're doing great with your own store! You have loyal customers and they love your products. They ordered often and you have a ton of orders. That’s really awesome! But let's be real—getting those customers to leave reviews? That can be the most different and challenging part.

We know they’re browsing your store every day, checking out your products, but when it comes time to write a review, they might not have the time or patience, or they just forgot. That’s exactly why this will be your solution —introducing the Returning Visitor Popup!

How Does It Work?

The Returning Visitor Popup automatically appears when customers come back to your store. It gently reminds them to leave a review while they’re actively browsing, making it the easiest way for them to rate your products.

How Can I Activate This on My Store?

With a simple one-click activation in your Fera dashboard. Just go to Submission Settings > Automation and toggle the option “Auto-Request Reviews for Returning Customers”.

Auto-Request Reviews Option

Where can I see how the Returning Visitor Popup looks?

You can find and test the Review Popup on our Fera Demo to experience how it looks and functions in real-time.

Can I customize the Review Popup to match my store?

Absolutely! You can customize it with Fera’s themes to blend seamlessly with your store’s look.

Fera Demos

Why You'll Love This Feature

Get More Reviews Effortlessly: When they return to your store, it’s the perfect time for them to easily leave a review for your products.

Target Your Loyal Shoppers: Capture reviews from returning customers who haven’t left feedback yet.

Track Your Success : Easily monitor review trends within the Fera dashboard.

How This Simple Popup Can Really Help You

This is a real example of how the Review Popup can help your store, ensuring you don’t miss out on valuable feedback.

  1. Isabella orders a dress from your store. 👗
  2. She loves it but forgets to leave a review after receiving an email request.
  3. Later, she returns to buy a matching bag. 👜
  4. The Review Popup appears, reminding her to share her thoughts.
  5. She finally shares her experience with a glowing review! ✨

Take Action Today!

Your customers are ready to share their experiences—give them the reminder they need. Activate the Returning Visitor Popup and start capturing real reviews!

Reviews they trust, results you'll love

Automatically collect photo, video and text reviews and show them beautifully to shoppers.

Get started in minutes

> 90% of shoppers see reviews before buying. Make sure what they see gets them to a Yes.


If you're still not sure, let's Headphone Start Live Chat with one of our all-star team members to answer all your questions.

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