An important update from Judge.me is that the company is sunsetting their application on the BigCommerce marketplace. This is leaving many merchants searching for reliable alternatives to manage their product reviews. If you’re one of the BigCommerce store owners who have been using Judge.me, this transition can have you feeling stressed and unaware of next steps on what to do - but this is where Fera comes in, and we’re here to make this transition as easy as possible for you.
Fera is a product reviews application that has been trusted by over 20,000 stores worldwide. We’ve been supporting merchants across multiple major e-commerce platforms including Shopify, Wix, BigCommerce, and custom-build stores for years. This guide will explore why Fera stands out as the optimal alternative to Judge.me and how it can continue supporting your review strategy during this critical transition period.
Introducing Fera
Fera is a social proof and reviews platform designed to support businesses of all sizes. Built with BigCommerce merchants in mind, Fera offers a powerful combination of advanced review management, automated workflows, and powerful integrations that go far beyond traditional review apps.
Important: Seamless Review Migration
One of the biggest concerns when switching review platforms is losing years of valuable customer reviews that you’ve worked hard to collect. Fera makes this transition stress-free with the ability to import your existing reviews, so you can preserve every single review and rating that you collected via your previous reviews platforms.
There are multiple import options:
- CSV import: Export your reviews from Judge.me or any other platform in CSV format and upload directly to Fera. Our mapping system will automatically match your products, customer information, and review data. Here is a guide on how to import your reviews to Fera.
- Native application imports: Fera supports direct imports from major review platforms including Judge.me, Stamped.io, and many others. Our migration tool connects directly to these platforms to transfer your data seamlessly.
- Import reviews from Facebook, Etsy, TrustPilot, and Google.
Your website visitors will see the same trusted reviews that you collected which will help drive purchasing decisions and increase conversation rates.
Automatic Review Collection
Fera’s review collection system goes beyond basic email requests to create a comprehensive review strategy. Our multi-channel approach ensures you capture reviews from customers through your preferred communication methods, increasing your review volume and response rates.
There are multiple import options:
- Automated email campaigns with customizable templates and advanced CSS that match your brand.
- QR code generation for review collection (helpful for physical locations).
- Integrates with existing email marketing platforms like Klaviyo for seamless workflow.
When setting up your automated email campaigns, you can determine the send times based on specific criteria such as when the customer’s order was fulfilled or delivered, receiving photo or video submissions, and the ability to offer customers incentives.
Review Display Widgets
Once you receive reviews from customers, you can showcase them beautifully through widgets that can be placed throughout your website. Our widgets are designed to maximize conversion impact while maintaining your store’s aesthetic and brand.
- Over seven widgets to choose from and multiple layout options including grid, list, carousel.
- Fully customizable CSS styling to perfectly match your brand identity.
- Mobile-optimized responsive designs that look great on any device.
There are advanced customization options for your widgets such as showing the customer’s name, verified review badge, date, and more.
Photo and Video Submissions
Visual reviews drive 80% more engagement than text-only reviews. Fera offers the ability to receive photo and video submission for customers, so customers can share their authentic experiences with your products. 
With our review moderation tools, you can approve photos and videos submissions and filter out fake reviews, giving you complete control over published content.
Integration Capabilities
Fera seamlessly integrates with your existing BigCommerce website setup and marketing stack. Our native integration ensures smooth operation without technical complications or performance issues.
With our native application on BigCommerce, it is an one-click installation process that takes minutes, no coding required. We have automatic product synchronization, order data integration for verified purchase verification, and seamless theme compatibility.
Third-party integrations extend Fera’s functionality across your entire marketing ecosystem, connecting with email platforms like Klaviyo and Mailchimp, and Google Shopping for enhanced search visibility.
Pricing Structure
Fera offers transparent, value-based pricing that scales with your business needs. For all new BigCommerce stores, Fera offers a 14-day free trial.
Getting Started with Fera
- Visit the BigCommerce App Store and search for “Fera”
- Click “Get This App” and authorize the app performances
- Complete the onboarding and setup process
- Launch and start setting up your store and collecting reviews immediately
Need help getting started? Our customer support team is here to help 24/7*.
For BigCommerce merchants seeking an alternative to Judge.me, Fera is a great alternative to ensure you continue to receive reviews and increase social proof. Whether you’re a growing startup or an established enterprise, Fera is here to help. Make the switch to Fera today.
