About Gorgias

Gorgias enables merchants to manage all their customer service tickets and perform powerful actions like issuing refunds or turning negative reviews into positive ones directly in the helpdesk.

Fera and Gorgias

Use Gorgias and Fera together to respond easily to your customer reviews and offer assistance to unhappy customers on various channels.

When you integrate Fera with Gorgias, you'll be able to:

• Generate Automatic Support Tickets
• Turn negative reviews into positive ones
• Provide excellent customer service to get more reviews