Really Right Stuff is a long-established manufacturer of high-quality camera support systems and tripods, trusted by photographers and outdoor professionals around the world. Founded in 1990 to solve the problem of ill-fitting generic quick-release plates, the company started as a small, passion-driven project focused on improving camera mounting solutions. Over time, it grew into a well-known brand recognized for its American-made craftsmanship, precision, and durability.
Today, they are a recognized BigCommerce store, using Fera to strengthen trust in their products and help buyers feel more confident when purchasing.
Before using Fera, the Really Right Stuff team was using Judge.me. However, once Judge.me sunset their application on the BigCommerce marketplace, they needed a new solution that would allow them to continue collecting and showcasing customer reviews in a reliable and customizable way.
After transitioning to Fera on their BigCommerce store, the team quickly found a smoother way to manage customer reviews and strengthen social proof across their website.
Challenges & Previous Solutions
Q: What challenges were you facing before using Fera?
We didn't have an accurate and consistent way to gather customer feedback. Prior to Judge.Me we didn't actually have any program at all to gather that info.
Q: Did you try any other tools before Fera?
We attempted to use the BigCommerce native system, but it was tough to track and not very easy to customize.
Impact & Results
Q: What results have you seen since using Fera?
Since we've been set up with Fera, our overall review count has doubled and reviews with images has increased exponentially.
Q: Any advice for other merchants?
It's a solid tool and a great way to implement social proof on any platform. It works as well as you work it. So lean in
Reviews they trust, results you'll love
Automatically collect photo, video and text reviews and show them beautifully to shoppers.If you run a BigCommerce store and want to showcase beautiful reviews and automate your review collection process, visit Fera and start a free 14-day trial.
