Increase Review Conversions

How SMS Review Requests Work

Set Up Your Campaign

Set up an SMS campaign and customize the text, delivery times, and recipient list. Or set up a postcard campaign and customize the design.

Send Your Messages

Send an SMS to your recipient, requesting a store review or product review.

Collect More Reviews

Be on your way to collecting more reviews from customers that you may have missed out on.

You Won't Find This Anywhere Else

Exceed your engagement and growth goals

Achieve up to 98% higher customer engagement with SMS than email. No longer can you just reach customers through a single channel.

Scale your marketing campaigns

Get started with these campaigns quickly. With a quick and easy setup and our automated workflows get these campaigns off the ground quickly.

Save your time and costs

No need to install additional apps or tools to up these features. Do it all within Fera.

Real Results from Real Brands

Fera’s SMS review requests have changed how we collect customer feedback. Even customers who ignored our email requests responded to the texts, and we saw a whopping 75% conversion rate.

It’s such a simple tool, but it’s made a huge difference in growing our reviews and building trust with our shoppers.

- Cottage Quilting

Since enabling SMS review campaigns with Fera, we’ve seen incredible results — our conversion rates are 4x higher than email!

Customers who didn’t respond to email requests happily left reviews after receiving a text, making it one of our most effective ways to collect feedback and build trust.

- Botanical Bee Apothecary

Our support team is available almost 24/7

Developer-friendly APIs

Create a stronger, better end-user experience with Fera’s comprehensive documentation and code examples.

Secure & GDPR Compliant Servers

Get the protection you need for your site and keep your customer’s information.

World-class Live Support

Receive quick answers from our professional and knowledgeable staff.

Super-high Speed Servers

Access to the fastest servers so your never have to worry about long load times or outages.

Explore more features

Manage Reviews+ Automatically

Add, import, manage and moderate your customer reviews, photos & videos with ease.

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Show Reviews+ Beautifully

Show great-looking customer review lists, ratings, photos/ videos & more in your storefront.

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Grow Reviews+ Automatically

Get more customer reviews, photos and videos to grow your sales.

View features

Get started in minutes

> 90% of shoppers see reviews before buying. Make sure what they see gets them to a Yes.

Try a Demo Store

If you're still not sure, let's Start Live Chat with one of our all-star team members to answer all your questions.

Discover Fera for enterprise

Book a 1:1 demo call with our expert to get a more personalized solution for your business.

Request a Demo