TYDAL Product Reviews comes with an important announcement that their app on Shopify will sunset on August 31.
What does this mean for the TYDAL merchants?
That actually means merchants will need to find another approach to keep their existing reviews and continue collecting feedback from their customers.
What to Look for in a TYDAL Product Reviews Alternative
If you're searching for a TYDAL Product Reviews alternative, you will need an app that allows you to bring your existing reviews with you, continue collecting fresh new reviews, and give you the ability to customize how customer feedback appears on your Shopify store.
Most importantly, you don't have to start your "review collection" journey from scratch.
Why Consider Fera?
Fera is a product reviews application that has been trusted by over 20,000 stores worldwide. We’ve been supporting merchants across multiple major e-commerce platforms for years.
Here's what you can do with Fera.
Keep Your Existing Reviews
One of the biggest fears when switching from one review app to another is what happens to all the reviews you've worked so hard to collect.
Well... With Fera, you will be able to import your existing reviews instead of starting from zero. Export your reviews from TYDAL, then bring that data into Fera using a CSV file.
Fera also offers several ways to import reviews:
- CSV imports for reviews exported from other platforms
- Direct imports from supported review apps
- Import reviews from other sources such as Facebook, Etsy, and Google
Automatically Collect New Reviews
Once you've moved your existing reviews over, Fera can help you keep collecting more.
You can automatically send review requests to customers after they make a purchase, with control over when those requests are sent and how they look.
Depending on your setup, you can:
- Send automated review request emails & SMS
- Customize emails to match your brand
- Collect reviews using QR codes
- Offer incentives for customer reviews
This gives you a more consistent way to collect customer feedback without having to manual follow ups.
Collect Photo and Video Reviews
Sometimes a customer photo says more about a product than a whole paragraph of text.
Fera allows customers to include photos and videos with their reviews, giving all the future shoppers a better idea of what your products look like in real life situations.
Add Product Questions & Answers
It's true - reviews aren't always enough. Sometimes shoppers have a specific question they want answered before making the final decision of buying.
With Fera's Product Q&A, customers can ask any kinds of questions directly on your product pages and view answers from other shoppers.
Connect Fera With the Rest of Your Store
Fera also integrates with other ecommerce and marketing tools, so your reviews don't have to operate separately from the rest of your setup.
Once Fera is installed, your products and order information can work together with your review setup, including identifying verified purchases and sending review requests after orders.
How to start using Fera Reviews
Here's how you can get started.
- Visit the Shopify App Store and search for “Fera”
- Complete the onboarding and setup process
- Launch and start setting up your store and collecting reviews immediately
Is Fera the Right TYDAL Alternative for Your Store?
We completely understand - switching review apps can feel like a big change, especially when you already have customer reviews you don't want to lose.
Fera is an amazing alternative that makes the switch easier by letting you import your existing reviews, with a 60-day free trial to test it out. Once you're all set up, you can automatically collect new reviews, including customer photos and videos, and customize how they appear across your Shopify store.
